Stable & Secure

What does it mean to be "Stable & Secure?"

The crucial first step to accomplishing NPower's mission to ensure that all nonprofits can use technology to better serve their communities is ensuring they have Stable and Secure technology infrastructures from which to conduct their day-to-day operations. If an organization is operating outside of minimum standards, it will likely face frequent system instability, security breaches, and a general lack of performance and productivity. This distracts and detours you from working on your core mission and service delivery.

This methodology is a substantial opportunity to elevate nonprofit organizations from "Technology Constrained" to "Stable and Secure" status. Many nonprofits, especially small- to medium-sized organizations, face significant vulnerabilities in their infrastructures, emanating from such factors as outdated hardware, older and unsupported operating systems, dangerous security loopholes, inadequate backup procedures, lack of network documentation, and relaxed password policies.

NPower's "Stable and Secure Assessment" provides an initial step in addressing these challenges that affect so many nonprofit organizations. This survey, designed by NPower specifically for use in the nonprofit field, is designed to measure whether an organization meets each of 14 key technology benchmarks. For any benchmark(s) that nonprofits fail to meet, they are provided with a customized set of recommendations and resources to strengthen their technology - and give them a stronger base from which to realize their mission.

Learn about the 14 key benchmarks for creating a reliable and productive technology infrastructure.

Stable & Secure Services

Technology Assessments and Planning

NPower Indiana can access the state of your current information technology, provide consulting advice on technology solutions that best fit your needs, assist in budget planning, and identify staff training needs for your organization.  Click here to learn more.

Desktop and Network Services

Our team has experience building, repairing and maintaining networks for nonprofits of all sizes. From simple desktop installations and peer-to-peer networks, to large, multi-site server networks, we can help you design and implement a system tailored to the specific needs of your organization.

Scheduled Support Services

Scheduled Support is the name for our regularly-scheduled, on-site maintenance visits. Our skilled consultants will verify that your computers and servers have the latest software updates, protect your systems from viruses and spyware, and work proactively to ensure that your network runs smoothly between scheduled visits. They will also troubleshoot problems as they arise, and provide individual user support as time allows. This provides you with ongoing, preventative computer and network support that can be predictably budgeted.

HelpDesk Operations

During business hours, NPower members can access our HelpDesk service to assist in identifying and troubleshooting problems as they occur. If a problem cannot be solved by telephone or e-mail support, our HelpDesk analyst will arrange for one of our network consultants to quickly respond in order to resolve the issue.